John from Richmond Hill

I ordered a counter top from them for a L-shaped counter and a island. There were no problems ordering them. Two weeks into making them, I get a phone call saying that the made a mistake making the island counter and if I still wanted it. I said no and I wanted what I ordered. The response I got was that he did not know what I ordered and neither did the people that took my order knew what I ordered for my island. He tried to explain different finishes and cuts to me on the phone but when I told him I didn't know what he was talking about, he told me he was speaking english. They delivered the L-shaped counter to me, but it had to go back because it didn't fit in the elevator, and one of the delivery guys told me to pick it up and put it back in the truck. I had to find some friends to help me move it up the stairs because they do not carry it up stairs. I got it delivered again and they forgot to deliver the island with the L-shape. Hours later the island came, but it had a chip in it so I had to arrange for them to pick it up and take it back. A week later I called and asked them when it would be ready again, because no one had any communication with me about it. It did come again a few days later, but again there is a chip in it but this time I am dealing with it because I have been with out a counter top for too long. I would not recommend this place to people. The price are good but you get what you pay for.