The home inspector was very informative about the home and possible future issues that may or may not arise. He was very friendly and was able to provide many pieces of information that even the real estate agent wasn't able to give. He was well informed and also was able to give tidbits on home maintenance.
We bought a kitchen set from The Bay because we found a set we liked and it was really affordable. We knew the quality wouldn't compare to a DeBoers or Art Shoppe but it was a temporary set for a few years. After 1 year, the wooden table legs started to split with 5mm vertical cracks. At the time we bought the furniture, we purchased the 'extended warranty' plan to cover all problems ... it was really affordable. When we called into the Bay to have the table legs repaired, the service was horrible. We were kept on hold for nearly an hour. We had to call twice. They didn't have any knowledge of what dining set we purchased. And when they sent the 'repairman' to estimate the damage... he arrived 3 hours late, he smelled heavily of smoke, his attire was mud caked and left stains on the floor, he behaviour was incredibly rude, and he forgot to grab the information about the model number to get a repair. Overall, it was affordable at first ... but it was a waste of money. I would not recommmend them at all.
Rarely do you find service like this these days. When we walked into the store, we were promptly welcomed and the sales person was perfectly attentive without overbearing or trying to sell too hard. I really liked how she tried to quickly isolate which mattress would best suit us and she offered affordable mattresses to try to make sure we were buying the right one. After telling her we were shopping at other mattress shops, she said she had no problems beating their price and beat them by several $100s. The delivery was right on time and were very careful to be clean. Overall, I'm very happy with my purchase.
