Reviews

10/10

After calling around getting quotes and ideas for our patio from a number of contractors we came across Ontario Concrete Finishing. Right from the first e-mail Frank the owner responded quickly to answer my questions. Once we decided to to go with Ontario Concrete finishing as our contractor Frank was there every step of the way. Starting with a detailed quote and some great suggestions we settled on a layout. Once the work started Franks crew worked in a timely manner to ensure every part of the project was competed and Frank was around during the whole job to ensure everything smoothly. Now the patio is complete and the results where better than we expected. We are very happy with his job and would highly recommend Frank to anyone who is looking to get concrete work done.

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the great review
Frank

1/10

I recently bought a brookfield home and it is turning out to be one of the biggest mistakes of my life. They are building along side another builder and we where told they offered the same finishes. We later find out that this is not the case and that the other builder is offering over $14,000 of upgrades that Brookfield is trying to get us to pay for. After a long battle and speaking with the president all I got was "to bad we are not doing anything for you". Once the home began construction things got worse the quality of work was terrible partially due to the amount of alcohol consumption on the job site. Carpentry was passed and there where major issues that should not have been passed. Plumbing was passed, being a plumber I looked at it and concluded it should have never passed and I have a feeling the inspector never even looked at the job. I brought all these issues to Brookfield's attention and they have done nothing but ignore all my calls and emails. It was only until I contacted the inspectors myself to complain did I get a letter form Brookfield not to go into the building. I guess they did not like me stirring up all there dirty secrets. I would never recommend such a poorly managed company with such poor quality standards. On the bright side the Ladies in the sales office are awesome and very helpful. Hope this review helps you not make the same mistake I did Buy a Brookfield Home. Upon Moving in I requested a inspection with the building inspector to sort out some building code infractions that Brookfield homes would not deal with. The inspector made them fix the issues and pointed out many other deficiencies in the home and requested that they get fixed. The company is not will to work with you in any way once they have your money good luck your smile will soon turn upside down. Hopefully this helps you decide whether you are going to make the same mistake we did.

Approximate cost of services:
$0.00
6 of 6 people found this review helpful.
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Company Response

We apologize for your experience. Customer Care will be in contact with you shortly.