Sean in Richmond hill

Ed is absolutely fantastic! He replaced all of our windows over several years, in 2006, 2008, 2009, and 2010. In total, 29 windows and a sliding door. They all look beautiful, reduced our heating costs by 50% (!!), and are maintenance free (no more exterior painting!). More recently (April 2024), the seal broke on one of the original 2006 windows, after 18 years of direct south-facing sun. Ed replaced the glass at a fraction of the cost of a new window, and it looks fantastic. Another 10 year warranty on the glass and seal. When we mentioned on his visit that we had a few handles that had been damaged by teenager misuse over the years, Ed made a special trip to come back replace them, at no charge! We cannot recommend Ed and his company more highly.

I used their service a few weeks prior, to repair our washing machine, and was was extremely happy with their service then. I saw on their business card that they also do installations, so I called to get a quote for installing a new dishwasher we had just purchased. The store where I bought the dishwasher wanted $220 to install, and High Tech wanted $100, so it was a no brainer, especially considering the great service experience I had with them previously. Booking a time was easy, and was set for 8am on a Saturday, at my request. Atiar arrived 15 minutes early, which was even better. He's very careful, knowledgeable, and professional. The configuration of my kitchen required a longer than usual hose, and he was able to solve that problem with ease. The job took almost exactly as long as he predicted (90 min) and he didn't leave until I was 100% satisfied. I won't hesitate to use their service again, and recommend them without reservation.

Scheduling an appointment was easy on short notice. They recommended a model from Lennox that had a great cash-back promotion on that I was unaware of, which was great - ended up with a higher rated model for less $$ as a result. The work was done in about 4 hours - two installers, very knowledgeable and professional. I would not hesitate to use them again.

I have a 7-year-old LG front load washer that started leaking about 10 days ago. I called LG, and they scheduled a service appointment, but the technician was a no show! LG wasn't helpful, so I went to homestars to find someone reliable. I chose High Tech Appliance because (a) they have a high rating on homestars, (b) they explicitly listed LG as models they repair, and (c) they serviced my area (Richmond Hill). I called on a Sunday at 3:45pm and they answered my call (!!) They were on a call not far away, and came by 45 minutes later to diagnose the problem. They quickly found the problem, gave an estimated price and timeframe that I was happy with. The next day, they called me (I didn't have to badger them) saying the part was in stock, and arranged for a Tuesday morning service. On Tuesday, they arrived 10 minutes early (!!), installed and tested the part, and made sure I was 100% satisfied before leaving. The work comes with a 30 day guarantee as well. I recommend them without hesitation!