Rachel in North york

I have had windows replaced several times, in two homes. I invited Oliver to come back again and again to discuss my window needs. I was always very pleased with the service, but especially it was wonderful to meet this sales person. Oliver listens, assesses your needs, does not push you to buy something you do not need, or to spend money you did not intend to. He impresses you as being knowledgeable, confident in the product, and it was a pleasure to deal with him and know I am in good hands. The windows were installed in one day. I was told originally it will take more than one day. The installers came early (as I like), cleaned after themselves, and were careful to double check with me what needs to be done before beginning the job. I have already been at that time (Feb. 6) in a mess of an entire month of renovations and dust, and this was a great and clean job. The windows look so great, I wish I had more windows to replace, but I am finally done. I will recommend this company to anyone I suspect is considering window replacement. I am sad I will not have any additional window conversations with Oliver. He makes his company proud. He respected me as a customer, that I know what I want (by now), and has lots of product knowledge to advise the customer. I ended up being the winner of new and beautiful windows, and a nice sales visit with Oliver. Thank you, Oliver. It has been a pleasure.

The salesperson, Oliver Soroka, came on time for the appointment, introduced himself and proceeded to ask me what I wanted to have installed. The salesperson was very impressive. He was professional, polite, answered questions, showed a sample window, explained about the window, material, warranty, etc. The salesperson did not hesitate to repeat, or answer questions when asked. He went over the contract and made sure to show me that all that was discussed and agreed in in fact on paper. There was no aggressive sales tactics, and I appreciated this very much. Often I do not make decisions on the spot about large purchases, but I did, as I had complete trust in the product, the way it was explained to me and the sales person, who represents this company. I will not hesitate to recommend him and this company to anyone who requires replacement windows. I had a couple of past experience, when it took much longer to establish contact with the company, here it took perhaps 24 hours, and it took much longer than the 4 weeks waiting period quoted to me by this company. I will no doubt be satisfied and will require additional windows to be replaced.