I ordered a bed set that was to take 12- 14 weeks to arrive. The truck was broken into when it arrived causing a re-order. GHJ never followed up, never kept me in the loop and was terribly rude when I would call for a status. They took no responsibility for the delay. I never heard one "I am sorry you had to wait so long". The gave me no discount and gave me a 3hr delivery window after waiting 8 months. I will never buy from them again!
- Approximate cost of services:
- $3,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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