Reviews

8/10

I am pleased with DMA Brick Cleaning. I called them on Wednesday to inquire about their services. Michel arrived promptly the next morning to give me a quote and then did the work the following morning! I own a 60+ year old bungalow in Etobicoke which is quite an eye sore on the exterior. Michel powerwashed the front of the home with a solution and chipped away at paint marks which improved the overall look.

Approximate cost of services:
$400.00
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1/10

I contemplated about posting this review because I don’t want to hurt anyone’s business, however people who have seen the terrible paint job in my basement have convinced me that my review will help others from making the same mistake. The tenant who lives in my basement has also told me that had she known the paint job would turn out so bad, she would have done it herself. I had a brand new basement apartment built with new walls and doors. I hired Final Touch Painters after reading the reviews and I deeply regret it. I did not notice the problems with the job until after the painters left my home. The brand new doors are rough and appear as though they have stucco all over them. Another painter has examined the work and explained that this occurs when an area is not cleaned after sanding. So, basically, paint was applied right over the dust causing the problem. There are also bubbles and dripped paint in various areas. I can write more about Cosimo’s negative attitude and whining which made it an unpleasant experience overall, however I will leave it at what matters most which is the lousy paint job.

Approximate cost of services:
$1,200.00
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Company Response

Dear Mary,
Im sorry but I find this review 1 out of 10 hard to swallow and feel not fairly treated that you can publish this review without giving us a call or sending an email in the first place. The basement was painted 2 months ago ( May 7-9 2012) and being 1 out 10 makes it sounds like we painted with our eyes closed. Before I collect the full amount owing for any job Its my routine to give the home owner a chance to look at the work before I leave, and always keep my phone or email line open for further discussion. If you want to give me the chance to fix what has happend at no extra cost? Id be glad to come back and spend the day to make you happy. Ideally home owners and contractors should always keep the line of communication open which will make this a happy industry.
Best Regards
Final Touch Painters