All in all my move day could have been a very pleasant one. My moving crew of three showed up on time, worked hard, and were very good to me and my furniture - professional all the way. The disappointing part of my experience was that when the sales person came to my house he told me that I would be very close to being at the limit - about 90%, and that they would be sending the biggest truck they had in order to do their best to make sure it all fits. My mistake was not getting him to put this in writing. Instead on move day I was sent a 26 foot truck instead of a 28 foot truck, and I was 2 feet worth of storage short causing the movers to have to go back for a second trip and for me to have to pay about $500 more. I emailed the company my compliant and they didn't even respond, so move good, company bad.
- Approximate cost of services:
- $2,200.00
- Company Response
Hello Cory thanks for your reply.
Please send me an email to jmorin@tendertouchmoving.com with your move date and registration number and I can look into the details and get back to you asap.
Thanks