Reviews

10/10

I have a new house and I have a black glass table that was being scratched somehow. I found out it was from my plates so I went to Pier 1 Imports to decorate it in the way that looks professionally done and protects my table from further scratching. It's safe to say I did not know what I was doing at all!! I'm an artist so I understand colour theory but when it comes to actually knowing what things like "chargers" are (yeah, I learned that at Pier 1 ha ha) I have no clue. Edna spent two hours helping me out (I had the most trouble with napkins and napkin rings). She called the other stores to put things on hold for me as she didn't have as many items as I needed and it was wonderful. Even the staff that weren't helping me were amazing. If I was unsure of where I was going to go to furnish the rest of my house for the decorative stuff I am now!! I look forward to shopping here many more times.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Can't think of anything
Any advice to offer fellow homeowners facing a similar project?
Definitely come here!!
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2/10

I'm happy to have my house, it's nice but I am not happy with all the problems that occurred (are still occurring) along the way. Here's my blog that has all the information you could possibly need about our build experience. : http://jaymanexperience.blogspot.ca/ They were good at first until they had your money and then it slowly started going downhill.

Approximate cost of services:
$440,000.00
What could this company do to improve their services?
- more accommodating - QUALITY ASSURANCE - Paying their framers a competitive wage so that you don't wait four months of the wood of your house laying on the ground in rain/snow. - When they say they are going to do something, you do it.
Any advice to offer fellow homeowners facing a similar project?
- Be aware - Maybe not do upgrades as those were the ones I had the most problems with. - Don't build with them unless you are a shift worker, work evenings, or have an INCREDIBLY, flexible schedule
5 of 5 people found this review helpful.
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