The sink. It's exactly what my heart did when I woke to find the contents of the pipes backed up into my kitchen. I called AnTa Plumbing immediately as I had done the year previous when a similar problem occurred. Enter the hero of the story, Jonathan Vieira. He called me to let me know he was on his way and arrived on time, prepared with al the tools he'd need to do the job. Jonathan's assessment of the situation was quick and accurate and he wasted no time in getting to work. As the problem ended up being more complicated than just a simple clog, Jonathan paused and explained an option to me that would save me roughtly $150 from the orignial quote (we joked about putting the drain in the sink, not your wallet.) Shortly after giving him the nod, he had the sink unplugged and explained the possible causes for the problem. He then described some preventitive measures to avoid having to call them in the future. In the end, the problem was solved and I had a better understanding of the inner workings of my plumbing. It was obvious that we not only shared the same first name, but also a commitment to stellar customer service. It's often difficult to find service companies with extraordinary service levels, but with their phone number now added to my emergency phone number list, I know that if I (or anyone I know) has a need for a plumber, AnTa Plumbing will be getting the call.
- Approximate cost of services:
- $350.00
- Company Response
Thank you for such an interesting response to our services!
We try to keep our plumbers on a positive stride even if they are experiencing a long and tough day. It is reviews like yours that keep our plumbers smiling. Jonathan’s nickname is actually Hero! and it’s so coincidental that you had a chance to experience Jonathan’s heroism! It is plumbers like Jonathan that prove our slogan – Plumbing with care!