michelle in Richmond

I purhcased a a coupon on living social. I tried many times to redeem it, but could never get a response from the company. I called numerous times no one ever answered the phone and the voice mail was always full. I sent emails and no one ever responded. I ended up getting a refund for my voucher. Another voucher came up and before I bought it I contacted the company and someone actually answered the phone. I scheduled an appointment before I actually bought the voucher. I thought this would be safe and gave the company the benefit of the doubt. Of course, I was wrong because they did not show up for the appointment. I tired to get in touch with them numerous times again by email and phone, no luck. Left a voice mail message no one called me back nor did they respond to my email. I will not give them a 3rd chance and will get a refund. How this company stays in business is beyond me! Terrible customer service. If groupon's etc, make them too busy to respond to the customer, then they shouldn't do them. I will tell everyone I know about my experience!