Andrew in Thornhill

Winter is coming! Turned on the furnace the other day, worked for a minute or 2 but then the heat stopped. Tried starting it again a few times, but nothing, no heat. Everything else seemed to be working. Max was the first person I thought of to take a look for me. I had hired him a few years ago to install a tankless water heater in my house and I was very satisfied with the service then and have had no issues with the water heater since. Max arrived the next day at the time he said he was going to show up and took a look. After doing some testing, he diagnosed the problem and it was a faulty switch for turning on the gas. Fortunately, he had an extra part in his vehicle and was able to replace it right away. Now we have heat again! Thanks Max!

A couple of weeks ago, I had decided to replace my ageing electric water heater with a new tankless gas water heater. I started making the dreaded phone calls, shopping around for someone to come in to give me a quote on the work. Most places were unable (to busy for the next few weeks), unwilling (too far, didn't want to look at the site first) to come in and some just gave quotes for the work over the phone when I first talked to them. Max came over to take a look at the install site, asked what I wanted to do and get done and explained what would be involved. The next day he sent me an email with a quote and promptly replied to my various follow-up questions I had over text and email. On D-Day, Max and his assistant arrived and they were very considerate, easy to work with and accommodating to the ideas that I had that I wanted to get done. He also helped out with some extras that I needed to get done and even offered to buy me some coffee from Tim Hortons! After a long day of work and plumbing, and making me test the hot water various time to make sure it was working properly with no leaks, it was done! All in all, it was a very good experience, and a much better one than I had envisioned when I first decided to go with purchasing a new tankless water heater. I would recommend Aire Max to anyone that wanted to get a new tankless water installed in their home.