Reviews

5/10

Overall good job! Postponed a couple of times and when they came on the 3rd date, it snowed a bit but they went ahead. One of the jobs included removal of shingles from a porch deck. These unfortunately disintegrated during the removal process and were swept off around the border of the deck area causing them to blend in with the wet snow. The crew left expressing their inability to clean up which was disappointing because I would have thought that such highly experienced tradespeople would have put a drop sheet down as surely they had experienced such situations in the past. Anyhow, I managed to clean up as the snow melted collecting everything I could and they sent someone promptly who took it away. Then, recently when we has some snow which melted and froze again, I noted that the Leafguard which was guaranteed to perform, failed and cannot handle ice at all. Water yes but not ice.

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Company Response

Thank you for your review. We will be reviewing this with our team leaders and work to incorporate better follow up measures for future jobs. Thank you for your business and welcome to our Leafguard family.