Reviews

10/10

I initially called Avenue Road Roofing since water was leaking into my living room from my roof and I live near Avenue Road. They said I would have a call back in a couple of days. Two days later, the serviceman came. He was very short with me when trying to explain the service needed, almost verging on hostile. He promised to provide a quote of the cost to repair my roof that evening or the next day. He never did despite my calling a few days later. No call back. Nothing to this day. So I called Toronto Roof Repairs and spoke to Fran in the morning. I explained that I had a hole in my roof and wanted the service man to check my entire roof for any additional repairs. She said that a person would come out the next day to see my roof and that she would call me later that day with the time he would come. As promised, she called and said he would be there around 10am. The next day as promised, Blair called and said he was on his way. I explained the roof problems and he then examined my roof. He explained what and where the problems were and what the costs would be. He also indicated some areas that were rusting and would potentially create problems in the near term. I asked him to do the entire repairs. He took before and after photos and the bill came to exactly what he quoted. He was so professional. So patient. He explained everything to me and showed me the photos of the areas he repaired both before and after repair. I was so grateful that they came as having a hole in your roof with rain in the forecast was extremely worrisome. I would HIGHLY RECOMMEND TORONTO ROOF REPAIRS. I would definitely contact them if and when I need to install a new roof. As for Avenue Road Roofing, i would NEVER RECOMMEND that company. Toronto Roof Repairs values its customers and provides great service. They were amazing.

Approximate cost of services:
$450.00
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Company Response

Good afternoon Jan, We are really glad that we were able to meet your expectations and that are happy with the service provided.
Our main goal is always to make sure the customer is happy!
Cheers!