The company provides sub par service. The response to alarms is beyond bad. 2+ hours. I would never recommend this company as they are completely unprofessional. I have never dealt with the likes of Think Protection. If you are looking for a reliable alarm company this is not the one

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Company Response

Sorry to hear about your dissatisfaction with the alarm response. I do believe when you say 2 hours though you are referring to the arrival of authorities to your home which at times is beyond anyone's control. We take your security and safety very seriously and all alarm events are handled in a timely manner by alerting both the homeowner and authorities.