I'm cautious with companies in this trade as I've had bad experiences. I carefully checked reviews, including this site after trying to call a company I'd used a couple of years back to discover they'd been bought out by a big company and were now headquartered back east-and they were hard selling me a service plan as I tried to book a simple service call. Jafar responded promptly to a request to check out my furnace. He identified the problem and offered to fix, but the furnace was old enough and I decided I didn't want to put any more into it-needed to replace for higher efficiency. He quickly provided me with several estimates that were quite competitive. We set up for a date. The installation happened on the date arranged. Jafar's team was fabulous. There were absolutely no surprises-timely installation, no surprises in the bill, prompt follow up to do application for Fortis rebate, etc. Like I said, I'm fussy and there are a couple of local companies I won't let past the door-but I am happy to fully and enthusiastically recommend Best Way Heating to anyone who wants a reputable and local company!
- Company Response
Thanks for your kind words and your nice review, I'm very happy that you are satisfied with our job.