We decided to buy our hard wood flooring from Rona. After ordering we told them we would collect in a few days. In the mean time 6 of the boxes designated to us were sold to someone else. I collected the boxes the had left and was told that they would have the remainder of the order to us shortly. I was then told the following day that we cannot get these any more. So to compentsate they offered us another product which we reluctantly went for. However this soon when wrong as the product we recieved was wrong. The issue we are having now is that they refuse to credit us with our money until they have the product back and have fabricated a story regarding unavalible to collect the product. This has delayed our project and the time it takes to have our account credited. Rona the place were intelegnce dies and incompotence thrives!