Alex in Toronto

My elderly mother had engaged a plumber who charged her roughly twice the going rate, did work that was unrequested and unnecessary, and left her with incredibly amateurish plumbing work, complete with a stream of water running across her basement floor. I called Mike Holmes' company to get the advice of a reputable and honest plumber to help me figure out what needed to be fixed. Thank you Stewart Macan (co-owner of DanMac), for coming out personally along with one of your plumbers when you heard my mother's story, to assess the plumbing that needed to be redone in order to comply with code. You took a great deal of time and trouble and were very kind and patient with my elderly mother.

Thank you Mr. Rooter (in particular, Fred Colley, the operations manager) for all your help with the inspection of my mother's sewer system, and all the helpful suggestions that were made. You went above and beyond in a difficult situation, and were professional and honest. Thanks also to the plumber Zygmunt, who was so kind and patient with my elderly mother.