Shane is the absolute best!!! He is super friendly, totally willing to come down off the machine to help dig. He is a maestro with an excavator. He was the only guy willing to walk a machine into our back yard due to the trickiness of getting it around our house. He worked long hours to get the job done. He also showed a lot of initiative in heading off potential problems. I've never seen a guy work so hard!!
The owner is a really interesting guy. He knows a ton about stonework, and he gives a great price. You usually have to plan on spending a bit of time there though because he is usually quite busy. The place caters more to contractors, so you'll have more luck if you go on a weekend when he has more time for homeowners. Also, plan on a few trips, because the store can be closed at odd times.
Their equipment is clean and reliable. They are usually cost-competitive with the other rental places, and they are definitely the most friendly. They have two locations, so when they don't have something in stock they can usually get it. They have the narrowest excavator I could find.
These guys were the cheapest quote we had. They were cheaper because they figured out a novel way to access the attic through the front of the house. This was great because it kept the dust out of the house and made the whole job quicker. I've since re-insulated, so I've had a chance to look into all of the nooks and crannies, and they really did do a thorough job of getting it all out.
They showed up early, gave me some pointers on last minute form fixes, and most importantly, didn't leave a mess of concrete for me to deal with. I've actually used them twice, and would use them again for sure.
