I thought I needed an antenna replacement because I was only getting a few channels with my HD setup. Rodney called me back late in the evening (first surprise) long after closing hours to suggest that I re-scan my TV and make sure that my signal booster was plugged in. So... after plugging in my signal booster (second surprise), and re-scanning the TV, I now get 69 channels - including NBC from Buffalo and CHCH from Hamilton. Rodney saved me big dollars (+500). Needless to say, I am very pleased.
- Approximate cost of services:
- $0.00
- Company Response
It shouldn't always be about the money when it comes to helping customers, and it's appreciative folks like you Dave that make sharing a few tips satisfying to give. It was actually fun helping you restore your antenna reception before our eyes. Nice to meet you and glad I could help.