David in Toronto

Once you give them your address, you are confirmed. You will owe $201.14, whether they do the job or not. They will not call to confirm, and when they show unexpectedly, you're locked in, even if you've already found someone better to do the job. They are ruthless. NO INTEGRITY. NO CARE FOR CUSTOMERS. ONLY CARE ABOUT GETTING THEIR MONEY. Repairman didn't enter my home, but he sent a diagnosis of my machine with a completed service call report to his office manager. Never presented an invoice. I don't even know what they charged me for. THEY SENT MY NAME TO COLLECTIONS WITHOUT EVER SENDING AN INVOICE.

Harris was dependable. He climbed on my roof and took pictures before he made his quote. Showed me pictures of his work step by step after he was done. He matched my shingles perfectly. It was a small job that he did with extreme detail and accuracy. Very satisfied.