Reviews

10/10

We had decided to re-do our patio and driveway. After exploring mulitple companies and quotes, we decided on Bancheri Bros. We had seen their work all over the city and they have completed everything from simple jobs to very elaborate back yard oasis' including pools and out door kitchens, etc. When you're picking a contractor, the first good sign is their investment in equipment to complete the work. If someone shows up with a pickup and a shovel, I would be nervous. We had an initial consult with Alex to determine approximate cost. After we chose Bancheri Bros, we were provided preliminary drawings to layout the work to be completed and a couple of days before the start date, Alex came out to confirm all the details. As our area included 1000 sq ft of patio, walkways, etc, armour stone, driveway, I was somewhat skeptical when Alex told me me they would be done in 2 days or less. The last time we had been through a similar renovation with a different contractor, it was 3 weeks and by the end we were frustrated and less than 100% satisfied. When the crew arrived, it was a full complement of trucks, machinery, product and people. To say our street was busy was an understatement as Bancheri Bros. had filled the neighbourhood. I understand this could seem frustrating for the neighbourhood, but if Bancheri Bros' intention was to be as fast as Alex had suggested, you can understand. The crew worked so gracefully it almost appeared to be a concert of movement. The entire process was busy and very orchestrated and in the end, the work was completed in 1 and 1/2 days. The outdoor of our home has been transformed in an instant and the work is beautiful and I am certain will stand the test of time. We would like to thank Alex, Charlie, Sam and the entire team for taking the time to walk us through the process and exceed our expectations. We wish you continued success and hope to see you working somewhere else in our neighbourhood soon!

Approximate cost of services:
$20,000.00
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Company Response

What a review! Thank you Mario, we appreciate the kind words. Pleasure to work with you.

10/10

For anyone dealing with contractors it can be a very stressful experience. Certainly, if you choose the wrong contractor(s) the stress only gets worse. We did go through the process of obtaining quotes from multiple companies and did a lot of research on each and we finally decided on Harmony. After understanding what we were looking for and the cost associated with those renovations, next was going to be trust and quality. Harmony lived up to all the items on our check list. When we first met Diego, we were suspect as he was a "contractor" like the others. He went through the info and allowed us to ask questions. After going through our process of deciding, we ultimately decided that Harmony had the best package and we felt very comfortable that they were going to do a great job. As Harmony was also a RenoMark Contractor, the choice became clearer. Harmony was the only company to offer a foundation inspection prior to beginning work. As our basement was unfinished from the builder and we never has any issues, such as water, etc. we thought the inspection would just be routine. When Leo arrived with the inspection specialist, after completing the initial inspection, we were shocked to see the issues we thought were not evident. In one respect we so glad to find the issues prior to spending a lot of money and in another sense, a little taken back at the additional expense to repair. When considering a basement renovation, the inspection should be a key first step. No one wants to find issues, as they equate to additional expense. However, if you are planning to spend a large sum of money on a renovation, you want to ensure you protect your investment. The decision to repair the foundation, was ultimately our choice and did not feel pressure from Harmony to complete the work. Leo was a great project manager, very calm with us, helped us with any questions, and kept us updated as things moved along. We were told it would be 5-6 weeks which was fine with us. Leo and the Harmony team were respectful of our family, our space, and our home. Leo ultimately made the experience so easy, that there is no other company to choose, Harmony should be your final decision! In the interest of complete transparency, I will say the one very small negative, was related to the finishes included versus the showroom experience. This is an area my wife and I may not have asked enough questions and the process of choosing the final selections was a little overwhelming. We don't suggest Harmony did anything underhanded or incorrect, although it is an area that I believe needed slightly more communication. Ultimately it worked out and it is a small criticism of the process, not Harmony. As with any contractor/builder, if you are not aware or careful, you can add expense solely based on emotion of choosing one finish over another. When you finally choose Harmony, you should understand what finishes are included and when you go to the showroom to choose your selections, be prepared to spend some time, and choose with your head and not your heart. We were so happy with the entire project that I had offered Leo anytime he had a client that wanted to ask questions, he could call me anytime. 2 years later, my offer stills stands as they are the standard all contractors should aspire to copy. We were extremely delighted we chose Harmony as it allowed us to know that there is a contractor that is trustworthy, offers quality work, respectful of the area during the renovation, on time, on budget. I am certain if you choose Harmony, you will not be disappointed. Julie and Mario

Approximate cost of services:
$70,000.00
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Company Response

Hi Mario and Julie, thanks for all the kind words, we appreciate you taking the time to share your renovation experience. Regarding decor selections at our gallery, it's definitely an overwhelming process, this is the reason why we have experienced interior designers helping and recommending the best possible finishings to compliment our customer's dream home. We understand you are looking for a new kitchen renovation for the main floor and would love to work with us again, when you come to our newly renovated custom gallery and showroom, it will be really hard not letting your emotions getting on the way when making a decision, you guys will love it! We'll see you soon.