We hired Orbis to treat ants that were clustered in our foyer. They were eager to do the job, but in the months following, were uninterested. I contacted them via phone and text several times over the ensuing 3 months to inform them that we still occasionally saw ants. We were told to be patient and at the 3 month mark, they never responded. They never informed me of their time limited warranty. Over the winter, the problem seemed to subside, but recurred in the spring. I explained to them what had transpired and offered to show them the messages they failed to act upon. In spite of the fact that I had attempted to contact them in the months following the treatment, they would not offer any reduction in fee and simply wanted us to pay anew for a treatment. Had they shown some understanding and flexibility, I would have been pleased to make an arrangement that made sense for all parties. I would NOT recommend this service.
- Approximate cost of services:
- $500.00