We hired this company to replace all the windows in our 1950s farm house, some original. We also upgraded 2 large bay windows into a sliding door and a custom 4 pane double slider. On top of all that we wanted our front door upgraded from an old single door into a beautiful double door. The salesman sold us on all of it and by our own lack of research we signed the agreement. Not only was installation delayed multiple times. The installation took much much longer than promised. We ended up in the End of winter by the time they were wrapping up their “finished” project. Weeks we had our home left open to the outdoors, our furnace running none stop. The finished product we received was joke worthy.. terrible craftsmanship, misaligned doors, incorrectly installed handles. Just embarrassing work. The interior of our front door was left unfinished and left up to me to complete.. in what world is it acceptable to leave a job unfinished and expect the customer to do it themselves. And I stupidly paid for this service. Once the company was finished, I spent weeks cleaning nails, screws, broken glass from my front yard and back deck. No concern for my family or my pets. Hiring Canadian choice windows and doors was one of my biggest mistakes ever! Please don’t follow in my footsteps.
- Company Response
Dear costumer. We apologize for your experience so far. It is not our intention to make you distrust the quality of our windows. Unfortunately sometimes unforeseen situations occur and we are more than willing to resolve any such issues. Please give us a call at 1-866-807-8064