Domnita in Toronto

We had a good quote from this company. They showed up and took measurements early November and said it would take 2-3 weeks to come back and install. November 29 they confirmed the glass was ready and then they kept pushing out the installation date to prioritize other clients, to finish an existing job etc etc. Finally they said they were going to come Dec. 10, then Dec 13 or 14 at the latest, then by Christmas, by New Year's, by the 10th....the fact is these are external railings and a safety issue so now I just want my money back (1,600 cash deposit) so I can hire someone else. I have filed a complaint with Better Business Bureau, hoping to recover my advance. If you dig into their information you will see their website number actually dies not work, his cell is the only contact option and you are at the whims of 1 unreliable person.