Reviews

10/10

Dave messaged me on HomeStars and set up a call for the next day. I had a lot of questions because I have no experience with the services they offer. He was very kind and patient and explained their process thoroughly and set up my appointments. The first crew was scheduled to come at 8:30 and they came 5 minutes early (hardly anyone arrives on time!) Andrew and Aaron took the time to ask us about our home, concerns and accommodated our 6-month-old child and 2 cats. They were pleasant, efficient, and worked steadily throughout. I was not sure when our dryer vent was last cleaned or how dirty it was, but they inspected it, took a picture and recommended that it be cleaned. I appreciated the honesty and option to decide to not have it cleaned if it didn't need it. Brandon called me ahead of time to inform me that he finished his first appointment early and would be able to come before his scheduled appointment if I was okay with it. He cleaned out our furnace and installed a whole home humidifier. He took the time to answer my questions and give me a run down on how my home appliances worked. Before he left he made sure I knew how our new system works and what to do for annual maintenance. From the first message on HomeStars to completing the work and final invoicing, I was very satisfied by the level of service, expertise and professionalism from Dave's Ducts. When the neighbours noticed we were cleaning our dryer vent, they even were able to fit them in after us! We would not hesitate to call Dave's Ducts again. (First time reviewer, I'm usually too lazy or not impressed enough!)

Approximate cost of services:
$1,300.00
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Company Response

Hi Louis,
Thanks for the positive feedback! We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you! Sincerely, DAVESDUCTS (www.davesducts.com)