Reviews

10/10

This was the 4th time that I've used Tender Touch moving, and was thrilled when I found out that not only do they do local Toronto moves, but also could handle my move to Ottawa. They arrived on time, took care in wrapping up all of my furniture with extra pads so that nothing would get scratched or broken, and really treated my stuff as if it was theirs. Also, for long distance moves, they inventory every single item they move, so you know that if they've left with 105 items, they'll be showing up with those 105 items, as you sign-off on each item as it comes through the door. They also dissassembled and reassembled my larger furniture which allowed me to sleep in my own bed within hours of moving in, and lent me picture boxes and wardrobe boxes so I wouldn't have to buy them myself (I mean, who wants to buy giant boxes like that when you'll only use them once!?) Overall, super pleased with Tender Touch. Have referred them to a number of friends, and will continue to do so. Price-wise, they are also quite competitive. I had gotten another quote from another leading long-distance mover, and I was quoted about twice as much as what Tender Touch quoted (and ultimately charged) me. Overall, I think my quote was only off by 1 hour, which was fair given I know I underestimated on how many boxes I had to move, and also didn't realize that one of my couches would need to be carried up 4 flights of stairs because it didn't fit in my new condo's elevator!

Approximate cost of services:
$2,300.00
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Company Response

Gen,

We are very grateful for your wonderful review. We love to see clients use our services over and over again it shows we are doing something right. If you decide to move from Ottawa to Vancouver we can accommodate that move as well. In the mean time all the best in Ottawa.