I haven't received a bill yet, but this man showed up 20 minutes after I called and went to work IMMEDIATELY cleaning the sewage out of the basement where I live. He is coming back in the morning to pull up flooring and finish the clean up, as well as provide me with the estimate for repairs. He did enough to make it possible for me to sleep down there tonight - even got rid of most of the smell. I am pretty sure that whatever it costs will be worth the peace of mind I gained from seeing faces everywhere to seeing clean floor. I am extremely grateful.