Reviews

10/10

We chose Stone's Throw after seeing the work they did at our neighbour's house. They were polite, clean, and the work looked great. We were not disappointed when we selected them to update our backyard. Right from the first meeting to the end of the project, the team was friendly, honest, and very courteous of our property and our neighbours'. Despite a period of terrible weather, the team worked hard to make up lost time and finished within the estimated schedule. John has great communication skills, and was easily accessible before and during the job for questions and advice on products, look, function, etc. He even dropped off a couple stone samples to save us a trip to the yard. It looks amazing, and we get regular compliments. Thank you John and team!

Approximate cost of services:
$8,000.00
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8/10

We interviewed 5 contractors to completely gut and refinish our basement (including HVAC, bathroom, insulation, windows, etc.), and replace our front door. Florin thoroughly impressed us with his initial presentation, detailed proposal, and project schedule. SQRC is certainly not the cheapest contractor, but we felt that the extras he could provide would be worth it (detailed project management, design support with an interior designer, and 3D drawing). The project started off well. SQRC's contractors were amazing - friendly, clean, and respectful. We've never had such conscientious contractors in our home, and since they were there for for 3 months, sometimes 10 hours a day, 6 days a week, this made a huge difference. We met with Florin regularly to review progress and discuss upcoming work to make sure we were all on the same page. He is very methodical and detailed in project management, which we appreciated. Florin generated some great solutions for us, as we have a small space and needed to maximize it wherever possible. Not many GCs would take the care he did in the design to meet our needs. His carpenter did amazing work to replicate the old trim in an upstairs doorway. Some of the subtrades were not as great as SQRC's own guys. We recognize that it can be difficult to manage subs, but we would have expected given Florin's experience and price that he would have a little higher quality in his subs. Examples: the sprayfoam insulation needed to be applied twice because the first application was not to spec, the HVAC contractors were not very polite and didn't seem as knowledgeable as we would have liked, and the laminate flooring needed to be removed and floor leveling redone. The main place where SQRC falls short of a 10 rating is due to price. For the cost premium, we had high expectations. Many of them were met, but there were frustrations we did not expect. Later in the project, it seemed like Florin was involved on one or more others as his communication with us decreased and the project seemed to stall without explanation. The final cost was higher than we had expected as he tried claiming for extras that were not discussed during the project. Through discussions, we came to a middle-ground, but we were not happy having to deal with surprise costs when they should have been brought up and discussed before doing the work. In the end, SQRC delivered a beautiful, functional space that we love to spend time in. We have recommended SQRC to friends with our lessons learned as side-notes.

Approximate cost of services:
$70,000.00
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Company Response

Hi Emma, I am so glad that you and your family enjoys so much your newly renovated basement that we put so much thought, care, and hard and detailed work into. Sorry for the couple of problems you mentioned. We did take though timely action to correct them to your satisfaction. Thank you very much for your thorough feedback which is very valuable in our quest for continuous improvement!

10/10

We met with 4 different contractors and selected Mud Monkeys based Darby's experience and honest and professional manner, and cost. Work started and finished on schedule, and on budget, including replacing a large section of bricks that had fallen apart but wasn't visible until work started. The workers on site were very courteous, and clearly communicated what they were doing and took the time to answer our questions. Darby was at the site almost every day, so he knew exactly how the project was going. We were very impressed by how clean Mud Monkeys kept the work site. Rarely do contractors go above and beyond - Mud Monkeys is the exception! After our neighbour's roofer left tar smeared down our brick wall, Mud Monkeys cleaned it for us, without being asked and even though the problem was through no fault of their own. They also protected our basement windows from work being done next door. We have worked with many contractors, and haven't come across a company with as much integrity and exceptional service as Mud Monkeys. We wish they had more services to offer! The work has just completed, so I cannot comment on the effectiveness of the waterproofing, but everything we saw looked carefully and properly done.

Approximate cost of services:
$0.00
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