Julie in Holland landing

I got home last night and my roof was leaking through the ceiling in the hallway. There was water everywhere. I called my insurance company and they said to call a restoration company asap. I called Canmir's emergency number and, luckily, their office is based in Richmond Hill and the Operations Manager, Shervin, and his crew were at my home in 15 minutes! Shervin assessed where the water was coming from with an infra red camera, released the bulk of the water by cutting out the part of the ceiling where it was trapped, sprayed a mold inhibitor, set up a large garbage container for the water to go into and then they set up dehumidifiers and an air movers to dry the area. Today they came back and removed the snow and ice dam on my roof so it wouldn't happen again when the temperature rose. The area is all dry! No more leaks!! Thanks, Canmir Restoration for the great job. So clean and efficient! I would highly recommend them! As for the cost, since it went through my insurance, I only had to pay my deductible of $500. I am not sure of the actual cost but if my insurance didn't cover it, I would have paid it anyway, no matter the cost.

They never showed up when promised, I missed lots of days off work because of this, they didn't install ducts in the 2 downstairs bedrooms, when they installed the furnace they blew a fuse but didn't tell anyone, it was the middle of winter and luckily this year it was a mild one as the furnace was off for 4 days! We agreed on a $500 discount and they were paid in full. Now we discovered that they cut holes for the ducts upstairs in brand new hardwood way bigger than the size of vent covers and about 2 months ago we discovered that they didn't put a duct in the downstairs bathroom. They kept promising me that they would go and do it, the salesman Pavle told me that the owner Sasha didn't want to do it but he told Sasha that it had to be done. Now Pavle isn't answering or returning my calls or emails. I have reported them to the Better Business Bureau.