Y in Toronto

The movers came late, couldn't find the loading dock (basic research), were argumentative, and charged a surprise fee on the day they arrived because they "estimated" the distance was over 100 feet from their truck to the suite, before they even went up the elevators. If you don't pay the surprise fee RIGHT AWAY, they will literally hold your furniture hostage. It shows what kind of people are running this business. These are the kind of people that are used to duping others so they expect the same behaviour out of their customers. Just look at the other bad reviews (on Google), and look at how the business responds. Always threatening, always defensive, always blaming the customer. It's pathetic. There are MUCH BETTER moving companies out there. Don't use this one.