Liz in Gloucester

We have a home in Riverside South. Last year we had Holmes Heating come to clean out our ducts in the home. At that time they asked us if we were interested in our furnace and a/c being serviced. We said yes. They gave us a contract for the year and serviced both the furnace in the spring and the a/c in the early summer. Last winter something went wrong with the furnace and it wasn't working and the temp was -30. We phoned the emergency number and they called back right away. They came within a few hours and fixed the problem which was some sort of expensive item in the furnace that we didn't have to pay for because of the contract for the year. This spring they called us to remind us to get the furnace checked again and were very flexible with when they could come and do it!! We really think they are great!!!