Mitch in East york

I originally hired Arauco to add extra lighting and hard wire our new table saw in my woodshop. He stayed on budget and on schedule and was a pleasure to work with. He encountered problems and took the time to explain what needed to be done to meet code and meet our needs. After that, I built a detached studio in my backyard and hired Arauco to add all the electrical. He again did a wonderful job, made smart suggestions about lighting and placement of outlets, stayed on budget and schedule. He is one a dying breed of contractors - an older and honourable man who is trustworthy and proud of his work.

We needed a new sewer line due to tree roots. Bill's team replaced most of the line but came short of the city connection by 18" so there was still a section with roots left on our side (as confirmed by the city and two large plumbing companies). I hired another company to finish the job for another $2000 as Bill refused to come back and fix his mistake (I had paid him already). He said he would only return if I hired him to do more work. In addition to not properly replacing the sewer line as he was hired to do, Bill's digger broke our steps and his sloppy staff thought it was acceptable to spread the excess sandy soil all over our entire front yard (like a child spreads vegetables on their plate to fool a parent). I have honestly never seen a job go so wrong - these things happen but they are fixable and I could have been a client that gave Bill an 8 out of 10 but the true test of a contractor is whether they are willing to make it right and Bill was unwilling to fix his mistake. In the photo, they dug a 3x8ft hole in front of the bench, this is how they re-landscaped when they were done.

Shawn and his ass't installed some lights and outlets and problem solved a range of issues we were having. He worked without a single complaint, offered logical suggestions to improve on my plans, come on time and stayed on budget. He is exactly the type of contractor I want to work with and he does so without arrogance and indifference to the client. He deserves all 10 stars!

Kiya constantly fighting with staff which resulted in staff quitting in middle of job (staff were actually good and deserve a separate recommendation). I paid but he did not complete job, messiest electricians ever. Far too much unneeded stress and I would not recommend them.

Michael and his team dug out our basement, redid the plumbing and put in a beautiful polished concrete floor. They did it on schedule, handled the permits and sub-contractors and did an amazing job. His staff were courteous and timely each day which is a rarity with contractors. This sort of job is not something you want done poorly!