I stumbled across Neal's business, North shore Excavation and Utility strictly by chance when I saw his company name and information on the side of his parked truck. I did not know Neal, nor was he referred or recommended to me. After having several no shows, site visits and no quotes and quotes from companies who didn't call me back when I asked them to do the work, I called Neal. He arranged a time to visit, but was unable to make it due to circumstances beyond his control. He called to make me aware and we made arrangements to meet another day, a meeting to which he arrived on time and prepared in order to give me quote that day. This would be his practice during the whole project, he made me aware of arrival times, the progress of the job , the next steps and if they would not be at site on a given day due to emergencies, very impressed! He laid down plywood to protect the lawn. and tarped the fill to prevent it getting wet during a period in which it rained. He and Cory did a thorough job of preparing the foundation for waterproofing and provided me with pictures to show the application and back fill, tamping process below grade so I could see what they had done. The application of the delta membrane and trim was very neat and all fill was graded and raked, looks great. If there were any concerns on my part, Neal addressed them and if he was uncertain as to how he thought I would prefer any details finished he would speak to me or call me to clarify. The job site was left clean, litter free, passed inspection by the Building Division and looks excellent! I should certainly mention the the quoted price was what I paid and was by far the fairest price I was given! I would not hesitate to recommend Neal Gray and his company North Shore Excavating and Utility to anyone based on my experience. Thank you Neal and employees and continued good luck growing your business!
- Company Response
Thank you very much for sharing your experience in this great review! We really appreciate it!! Cheers Dave, all the best!