Reviews

10/10

Earlier this year we hired Trentco to handle the basement renovation of our 90-year-old house, including underpinning to give us more height. We had used Trent for earlier work on our home, and after obtaining several quotes we decided to move forward with him for a number of reasons: we were pleased with his previous work, but also Trentco was able to handle the whole renovation from start to finish, which kept pricing competitive and also simplified the process for us. Trent and his crew were very friendly and respectful of our home, as well as considerate of our neighbours. They worked every day, making sure to tidy up before leaving, and were committed to staying on schedule. Trent and his staff always made time to answer any questions we had, and offered opinions when asked. Most importantly, Trent and his crew did a great job on our basement and we love it! We now have all this additional living space, and we don’t have to duck our heads anymore. We would definitely use Trentco again, and would recommend them to anyone looking to turn their old, dark basement into a beautiful and practical living space.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Danielle an Davin for the great review...
It's my goal to give people like you exactly what you pay for and then some. Enjoy your new living space
Trent

10/10

The lock on our front door broke and I wasn't able to get in the house. Dimitar arrived within 20 minutes, and was fast, knowledgeable and friendly. He replaced our lock in about 20 minutes and it works great. Would recommend Locksmith Care to anyone in a similar situation!

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much Danielle for your review.

10/10

We hired Trentco to remove the wood plate rail in our dining room, replace the textured wall and ceiling with drywall, and raise the bulkhead between our living and dining rooms by about a foot. From the initial quote right to the end of the job, Trent was such a pleasure to work with, extremely knowledgeable, and great at explaining/recommending the best course of action. His prices were very reasonable, and we did get several different quotes for this job. We have a house that’s almost 100 years old in East York, and Trent is familiar with older homes in this area, so he definitely understood the issues and concerns we have with our house. Both Trent and his employee/worker Jim were always on time, very friendly, left our home tidy (as tidy as can be expected with a messy job like drywalling!), and they did a fantastic job. We would recommend Trentco to our friends and family (in fact, we already have) – and we will be in touch with Trent for any future needs.

Approximate cost of services:
$3,300.00
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10/10

We had to replace the galvanized main line because of the new City of Toronto smart water metre program. After receiving quotes from three plumbers, we decided to go with Mister Plumber because Vlad was prompt, courteous, and offered the best price. The job involved breaking concrete in our basement and torpedo drilling out to the city stop valve on our driveway. Vlad's crew arrived on time, and did the job quickly, making sure to tidy up in the basement when they finished. We would use Mister Plumber again as well as recommend them to family/friends.

Approximate cost of services:
$2,000.00
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Company Response

Hi Danielle, thank you for your review on HomeStars.

2/10

Purchased a voucher for 3 hours of cleaning through Deal of the Day for $40 (it said value of $139). When I called to book I was told it would either be 1 person for 3 hours or 2 people for 1.5 hours. They told me to make a list of what I wanted done, which I did. Two young girls arrived on time, who were very nice and polite, and I gave them the list before popping out to run some errands. When I was on my way back, they called my phone to tell me they were finished (about 10 minutes early). When I got home and looked around, I noticed they didn't even wash the kitchen floor! I had that on my list, towards the top, but they clearly ignored it. They cleaned the kitchen sink and emptied the garbage. Wow - thanks . . . because that's why I want to pay someone to clean my house. If I'm paying you to clean my house you should wash all floors! Other areas that had been cleaned were done half-heartedly, with streaks and clumps of dust still left on the ground and in corners. Really disappointed as I had high hopes but after this trial will not be using them again.

Approximate cost of services:
$40.00
What could this company do to improve their services?
Train your employees properly so they know what's expected of them and how to do their job properly!
Any advice to offer fellow homeowners facing a similar project?
Don't waste your money on Desperate Housemaids.
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