We just had new kitchen countertops installed by PF Custom Countertops. The entire experience was wonderful, right from start to finish, and beyond! Elizabeth helped us pick out the perfect countertop. I am blind, and really love the feel of quartz, but the price of quartz is a little more than we wanted to spend. Elizabeth showed us a sample of laminate that was really smooth to the touch, and, except for not being quite as cool, felt amazingly similar to quartz. We chose the pattern and style we wanted and were told that it would be two to three weeks before the countertops could be installed. The installer contacted us with the install date, which was only two weeks away. On the specified date the installer showed up, removed our old countertop and installed the new one. When he was done he cleaned up after himself. The countertop looks, and feels amazing! This is not the end of the story though. A couple of weeks after the countertop was installed, we had a new Lg range delivered. I won't say where we bought the range. That is another story. When the delivery guys were putting the stove in place, they caught the stove on the side of our brand new countertop, and broke off a piece of the side laminate. We went to PF Custom Countertops and told Elizabeth what happened. She assured us that their service person, Chris, would be in touch with us to arrange to have the countertop fixed. The very next day Chris called and said he could come over that morning to fix the countertop. When Chris arrived he not only fixed the countertop, but helped level the LG range for me as the delivery guys neglected to do this. To me this was going way above and beyond the call of duty! I would highly recommend PF Custom Countertops to anyone looking to renovate their kitchen or bathroom! They're GREAT!!
- Approximate cost of services:
- $2,500.00
- Company Response
Thank you!