I used Muti twice. First time through a builder so issues were dealt with reasonably. I decided to use them again when they opened in Oakville for my reno house- I'm strongly advising to beware. Great location and shop, looks good but the kitchen that was installed was below quality standards for price. I expected I was getting the same product I had the first time. My kitchen was the first to come from their old supplier change (at the time) and they have since stoped using this guy so no warranty available. Kitchen is falling apart in year 4 and the issues I had raised in year 1 were never fixed properly and were ongoing to year 2 and 3 until finally we exhausted the relationship. They were trying to negotiate a deal where they would come and fix some things so that I would write a better review or fix the one I wrote on Facebook. I agreed but the warranty work was once again done poorly so I couldn't in good faith correct it. The son Roberto was new learning the trade so at the time unable to bring experience to the job, the daughter is customer service and very unprofessional and hot tempered. Sheila our designer was very nice but many design mistakes resulting in many issues. Product, customer service and warranty gets 0 stars from me. I'm a real estate agent in Oakvillle and I would not recommend this kitchen company and haven't.
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