Dealt with Brenley to replace all the main floor hardwood and basement carpets in our house. Brenley was great. We have used Brenley in the past for carpets and were very pleased at the time so didn't need to shop around. Brenley did not disappoint. No high pressure sales, very easy to work with and provides the right advice for our needs - not just pushing us to the most expensive product. She has a design background so was also able to help us with the design side of things to pick the right product. I am also detail oriented so Brenley was very transparent in the quoting and billing process to make sure we were comfortable. The installer she assigned to our place was also the perfect fit - very detail oriented, which she chose specifically for us. The installers showed up on time and completed the work quickly. Had some minor followup items with touchups on the backsplash install but Brenley handled immediately, no questions asked. By far the smoothest part of our home renovation. Wish the rest of it went so smoothly and it probably would have if Brenley was at the helm on the other trades! Would definitely recommend using Brenley at AB Hardwood!
- Company Response
Thank you for your review, I'm very pleased to hear about your excellent experience! Please let us know if we can assist you with anything else.