Reviews

2/10

I needed the aluminum siding around my 2nd level window and eaves painted. After not showing up for the estimate, I decided to give a college kid a break - that lead to a horribly frustrating experience. The paint job is okay - a bit rushed and a section missed - but it's done. I agreed to a quotation that included the use of a harness, that they didn't use making the estimate unreasonable. They weren't proactive in communicating anything about the job - when, what time, etc. I was constantly chasing. When they finalized a date, they were 4 hours late (2.5 hours if you go by the time the painter showed up - the supervisor with the equipment was 4 hours late). I had to leave before they were finished and the supervisor asked if he could pick up a cheque the next day - yet again, he didn't show up and there was no communication.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I used Lucas at Perfect Touch too! He did a great job, always arrived on time and was quick to get the job started and finished. You can reach him at 647.891.9473 www.ptipainting.com

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thank you so much for the review. Pleasure working for you.