richard in Brampton

I am a cash-strapped student, father, husband and new (used) homeowner. I seen Doctor Ducts ad in a coupon book I received in the mail and decided to hire them to clean our ducts. I have 3 children under 10 and I wanted to ensure the air they were breathing was as clean as possible but boy was I a fool. I hired these guys and first off they had to reschedule our appointment because their "machine was not working and they needed to get it repaired". Okay so we rescheduled for 4:30pm and these guys never showed up until after 8pm. When they came the Trinidadian guy sent the chinese guy to "clean all the vents" while he and I went down to the basement to hook up the vaccum to the furnace. He kept trying to upsell me by saying things like my furnace was dirty (we had the furnace serviced before we moved in as part of the purchasing terms) and also trying to sell me a lifetime filter for $75. Please folks do not hire these guys. They were in a rush and I had to remind the guy that the dryer vent on the outside was also covered as per the ad. He got all pissy but he eventually did it or so I thought. I bought a new shop vac and decided to try cleaning my vents with it and boy was I stunned. I swear I vaccumed almost half a shop vac full of cat/dog hair, cigarette foil paper, and a Metal SPOON! It doesn't end here! I went outside to my dryer vent and literally pulled out a huge 2"x 4" peice of lint. Please folks, DO NOT HIRE THESE GUYS! They are a bunch of scam artists and trust me, you can do a better job with a shop vac.