Reviews

10/10

We recently refurbished our fireplace in the living room. With the help of EcoStone employee Tanya and staff we were able to come up with an outstanding decor design. Satisfaction was all the way from colour to style to price and customer service.

Approximate cost of services:
$1,000.00
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Company Response

That's fantastic!
We tend to work on many fireplace renovations around here, and we hope that the experience we've gained doing so is helpful to our customers as well.

8/10

EDIT: We wrote about this company last year with a not so good review but once they seen our review the new owners took steps to ensure our issues were looked after. So thanks for the help and we will definitely recommend you to friends and family. Former Review: Granite Transformations installed counter tops over our existing counter tops two years ago after the Home and Garden Show. The service was great at the time - counter tops were awesome however, after a year the counter tops on the island cracked on both sides. Granite Transformations came and looked at them and said they would get back to us about a solution. But they never have even after phone calls and e-mails our requests go unanswered. I would not recommend the company as they have not stood behind their guarantee as damage did occur within the warranty period.

Approximate cost of services:
$6,000.00
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Company Response

Hello Kathy
Sorry to hear you had a less than satisfactory expirience. The franchise has been under new ownership since September 2011. I did try to contact you when I initially read your post some time back. I used the information in the original file. I would be interested in sending out a technician to review your issue with you. Please feel free to contact us.