Reviews

10/10

Never in my wildest dreams did I expect to rate A & A Masonry with a 10 out of 10. However, true to his word, Andy sent over another crew (Joe and James) to take down the old chimney and rebuild another new one at no cost to me. The chimney looks exceptional - an absolute 10. James and Joe are first rate advocates for their profession and for A & A Masonry and I would recommend them in a heart beat. Thanks for taking care of this problem Andy! You have restored my faith in Homestars as well.

Approximate cost of services:
$1,600.00
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Company Response

Thanks for the review! Our goal is a happy customer. I'm glad we achieved that for you.

--Andy

10/10

10 out of 10 doesn't do justice for the work that was done by Shawn and his crew on our roof. it started with a prompt return call to make an appointment, followed by a meeting at our home on the exact day and time that was arranged. Your price was not only competitive, but it was far more detailed than the others (I had 4 other quotes). After agreeing on a price and discussing the time needed to complete the work involved (remove old shingles and replace with new), we agreed on a date - weather permitting. Not only did you arrive on the agreed to date, you brought along an extra crew to ensure that our roof was completed before the weather possibly changed (50% chance of rain was forcasted for the following date) and there was no debris left behind whatsover. The crew were all very polite and professional throughout the day. Oh yea ... and the roof looks great!!!

Approximate cost of services:
$8,500.00
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Company Response

Hello Patti it is Shawn. Aside from roofing, I see that your experience was a bad one with the company I recommended for your brick work. I see that the company will be performing re-work at their charge to make it all better. I guess that's all you could ask from a reputable company, after all, a company is only as good as their employees and that's okay with me as long as they make it right before parting ways. It was a shock to see their work and we tried so hard to make your experience flawless, appears we did just that. Hoping to hear the conclusion on the brick re-work as I spoke highly of this company and hope to direct all my clients with a service I don't perform. Thank you so kindly for taking the time to share your reno experience and maybe change your take on contractors. Sincerely, Shawn.