HR

I had a huge puddle in my basement, due to my main drain being blocked. I called a plumber I had previously used. He was unavailable and told me he could get a trustworthy friend to check it out. Elie came by the same day within a couple of hours. He did a camera inspection and snaked the drain as well. He left after making sure the problem was resolved and thoroughly explaining the issue.

I contacted Galaxy Plumbing Inc. On April 26th, 2019 regarding slow water draining in the kitchen sink and a leak under the sink. Right away, the gentlemen suggested that my drain was clogged and needed to be snaked. He asked me to send a picture of the fixtures under my sink amd let him know where they were leaking from. He responded to my text promptly, confirmed the work needed to be done and a price range regarding the work, including the fixtures. I called them back after and told them I would like to proceed. He let me know that he was unavailable on the 27th but was available on 28th during a certain time frame. I was notified of the different methods of payment. On 27th, they confirmed they were still available for the 28th. On the 28th, they showed up right on time. They snaked my drain twice, not just once, and installed the fixture. Since my basement was unfinished, they took a walk downstairs to give their opinion on the drains. At the end, we were also given a gift. Very pleased with the service provided from the initial phone call, till the follow up after the job was completed. HIGHLY RECOMMEND these professional gentlemen.