Reviews

8/10

We have used Airco for a number of years including installation of Furnace and Water heater (twice). Joyel has been the annual service technician the last couple of years and is great. We really appreciate Airco's service and personnel. We did realize that after this year maintenance service on furnace and water heater that fireplace annual maintenance isn't part of Airco's mandate as it involves more than just gas that is required to be checked annually. We have a large soot build up internally so will have to have this addressed by a separate fire place specialist company.

Approximate cost of services:
$156.45
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Company Response

Thank you for your feedback. Yes fireplaces can be a challenge simply due to the number of hard to find parts. However, we can often service or clean the fireplace, checking to see why there is a soot buildup, which is often caused by poor air mixture. I wonder if Joel just didn't communicate clearly as he was pressed for time with a busy schedule. Feel free to call me directly so I can understand more. ~Dan 604-882-9224