SH Travelling

Overdue review! This is an excellent, honest and very customer friendly company. We used them in 2018 when the high winds damaged the roofs in so many areas. Despite the overwhelming demand and stress on the company at that time, Kyle came out to give the quote. He is very pleasant, thorough, and a real pleasure to deal with. They brought back retired staff from all over Ontario to help them with the demand at that time, and this type of customer service is unheard of in today's world. It meant we had our roof repaired in under 4 days, when many people with more damage were waiting over a month. We had a very experienced man make the repairs to our roof and he explained what was done, as well as answered my questions. The repairs were very reasonable in cost. Would HIGHLY recommend this company, and we will definitely use them in the future, including a full roof replacement. Thank you for a great customer service experience all round!

Install of sprinklers seemed to go well - team was efficient and neat, and did clean up after themselves. Sold us the oldest basic Hunter control equipment and the cheapest $10 rain head. Said we could have 4 zones (one free for future expansion) but only put in a 3 zone box. Had issues with the system, Nino was extremely rude to deal with and has no customer service skills. We were recommended to his company by our landscaper. We since found out the system was overpriced by at least $1,000. We had to get another contractor to upgrade our rain sensor as it constantly jammed and didn't work. They discovered the rain sensor was never wired correctly as Nino's crew took short cuts there to. We had to pay to upgrade our panel to wireless and also have another box installed for an expansion. Would NEVER ever use or recommend this company - and I hope people don't get ripped off by them in the future.