Mohamed (GTA Property Manager)

The job looked very good for 3 years until the ceiling below burst with what seemed like water pooling for years. Tried several contacts to get a hold of them but no response! Very unfortunate indeed! The true test of a company's integrity is how they back-up their work and they completely missed the mark on this end. What's really upsetting is that I actually purchased a draining/grading kit to make the job easier (on the pros) and more robust, even though I didn't have to. I also went with the most expensive option thinking I'd avoid this heartache. I still hope they end up getting back to me though it's been weeks now.

Rick was there within a couple of hours of putting up the job. He identified the problems (as well as the lack of problems) and was on his way. No B.S. or up-selling. He'll be my #1 go to guy for all the properties I manage, where I can trust him with a job even when I'm not there.