The project was to reface white kitchen cabinets using a sprayed on finish in a spray booth installed inside the house. The work was done in one day and evening. The basic service and product were fine but the details were lacking. We were left with numerous touch-ups, door adjustments, and finishing tasks to do ourselves. Some facings were re-installed upside down. The advertised "no mess" is optimistic - the spray booth was not well sealed and we had significant sanding dust throughout the livingroom, diningroom and kitchen requiring additional cleaning - by us. It remains to be seen if the product performs as advertised.
Hi M. MacLeod,
We're really sorry to hear about those hiccups. We do pride ourselves on giving our customers a hassle-free renovation, so please know that we've informed the team working on your project about your feedback. We'll work to find out what we could have done better in order to optimize our process so that it doesn't occur again. Please do reach out to us at email@example.com if you have any other concerns with your project. Hearing customer feedback is really important to us so we can continue to better our service every single day, so again, thanks for taking the time.