Pamela & Tony (Thornhill)

Canada Custom Shutters just finished installing new Plantation Shutters in our condo, in 6 different rooms/areas. We have many large windows, and the shutters look fabulous! Nick came out to provide a quote for us within a few days of our emailed request. While he was there, he measured everything precisely, so that when we decided to proceed, no additional measurement visit would be required. We got a few different quotes, but in the end we felt we would receive the best quality product, service, and price, from Canada Custom Shutters, so we went ahead with the order. The shutters were made with only 3 weeks lead time, and were installed on the agreed upon date, with no delays or issues, and everything was exactly as requested. Nick was a pleasure to deal with. He completely understood our requirements, was very easy to talk to, and after our initial consultation, it felt like we were old friends. We also challenged Nick with a rather unusual request to make shutters to close off our laundry closet (the machines stick out a few inches beyond the closet walls). We engineered a concept and made a cardboard mockup, then Nick measured everything and totally ran with it. With photos, video, and notes in hand, he took the concept back to his shop, and they were able to manufacture shutters and framing to build a wood shutter "door" for our laundry closet. The end result looks absolutely fabulous, and we are so happy that Nick accepted the challenge! He produced a fantastic result! He even showed up on installation day to install the laundry "doors" himself! The shutters for all of the windows look amazing! They are high quality wood shutters, and they are so sleek and white; this was a purchase worth every penny spent... We're so pleased with the end result! Jim came to do the installation. He was very friendly and polite, worked efficiently and quietly, and was very particular about making sure everything was well-aligned, even, secure, straight, and cleanly caulked. The installation was completed within one day, including the laundry "door"... Not an easy feat, considering how many windows we had to cover! All in all, we are thrilled with our new Plantation Shutters, and they even have a lifetime warranty! Canada Custom Shutters was definitely the right choice. We'd highly recommend them... you won't be disappointed!