Terrible secuirty system & service
Worst security company ever! Stay away. I got deceived before signing up. They made huge promises of how wonderful their ystem is & how great their customer service is. Beyond is an affiliate of Brinks and the manager is horrible to deal with. He blames any issues with their system on the home owner or the internet connection even though their test with my internet connection is always great. The secuirty hardware is full of flaws and never works seamlessly. The cameras are horrible. Changed the first cameras because the images were blurry. The new cameras voice speaker system is all muffled. I called to fix and 1.5 weeks later no one called back. I'm trying to cancel my contract because they can not fulfill their terms of providing a properly working secuirty system and they put through department and said soneone will call me right back to get cancellation finalized. 1.5 weeks later no one called me back. The cameras never connect without a glitch. They always take 2-3 attempts to connect. By the time the connection happens, if it happens, the person that rang the doorbell is gone. If it does connect it takes a long time to show up on your phone, 10-20 seconds. They don't like helping you when their are issues. Beyond/Brinks is a terrible company with a terrible security system.
- Approximate cost of services:
- $2,200.00