Sue in Vaughan

Never experienced such terrible service after paying in full. Never answers the phone. Only replies via text. For every snowfall you have to keep calling him to ask when he’s coming & His messages are very disrespectful & unacceptable. Always says he’s busy and can’t answer the phone. Never showed up for the 1st snowfall in November saying the brakes from all 3 vehicles were broken & will come after fixing & never came. Didn’t show up for the January 27th snowfall saying his guys will be too exhausted for the upcoming snowfall. For the January 12th snowfall, he only cleaned 25% of the driveway & said the Plow is broken and no mention of cleaning the rest of the driveway. When I asked why he didn’t clean the driveway Dave told me that he’s voiding my contract as I am acting like a cry baby & refused to return any money. I have to clean the driveway after I reached home. It is unacceptable how he treats his customers after getting the money and signing a contract. He was very punctual in getting the business, but failed miserably in keeping the terms of the contract. Please Please stay away from him and you’ll be doing you a favor by saving your valuable time ad money. It’s not worth going through this much of agony by him. I’m attaching the pictures of my driveway after he’s done the cleaning (as per him) I am ready to take legal action against him and I strongly believe the others too.